Complaints made on Potholed Roads but no Action taken
Till Monday evening, as many as 210 complaints were still pending and only 156 had been closed. The maximum number of complaints came from the western suburbs. Of the 189 complaints registered from there, 121 are pending. The BMC has not fined a single contractor this year for not attending to potholes. In the western suburbs, residents in Malad, Goregaon, Malad and Bandra (E) were especially unhappy. Kurla, Ghatkopar and Vikhroli residents complained from the east.
Civic and state agencies have spent thousands of crores of public money to build roads as well as repair potholes every year. However, despite promising to do technically sound work so that potholes do not recur the following monsoon, Mumbaikars inevitably have to deal with the irony of having the richest civic body in the country and poor roads.
The maximum number of complaints came from the western suburbs of the city. Of the 189 complaints registered from there, 121 are pending. From the island city, 100 complaints came and only 44 have been cleared. The eastern suburbs’ residents registered 77 complaints, of which 33 are pending.
In the western suburbs, residents in Malad, Goregaon, Malad and Bandra (E) were especially unhappy. Kurla, Ghatkopar and Vikhroli residents complained from the east.
More than half the complaints made on the civic helpline about potholes are still pending and BMC has not fined a single contractor this year for not attending to potholes within 24 hours.
Till Monday evening, as many as 210 complaints were still pending and only 156 had been closed. Up to 366 complaints were registered on the helpline, 1916, from June 1 to July 25.”We attend to complaints as and when they come. The work is ongoing and we are carrying it out on a war footing,” said Satish Badve, chief engineer (roads).
Meanwhile, mayor Shraddha Jadhav received 85 calls from people on Monday who had pothole-related complaints. “I got 85 calls in a day. I diverted them to the respective wards,” she said.
BMC Mumbai, Civic helpline about potholes, Mumbai civic helpline about potholes, Not attending to potholes
