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People-friendly administration New collector’s agenda

No Comments Sub Category:Community,Municipality Posted On: Jun 14, 2011

People-friendly administration is new Krishnagiri District Collector C.N. Maheshwaran’s agenda. At his maiden weekly Grievance Day Program on Monday, he gave instructions to all department heads to maintain registers for public complaints. He insisted that each and every complaint should be countersigned by the head of the department.

All the departments should appoint a liaison officer to deal with public complaints. The liaison officer should verify the complaints register once a week, and ensure action on the petitions.

Officials should attend the petitions submitted by the public on SOS basis with politeness and should not delay action on them under any circumstances. Action taken on the petitions should be intimated to the petitioners within one month.

To achieve this goal, each and every department and officials should cooperate to make the administration work ‘People Friendly’, Mr. Maheshwaran said.

The Hindu

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