Soon RTOs in Chennai to erase middlemen
The state government has decided to introduce e-payment facilities for vehicle registration and driving licenses, vehicle permits and fitness certificates. The facility will first be introduced for registration of vehicles by dealers and then extended to payments. The department has tested the software and is now making certain modifications to make it more simplified.
The government aims to make the RTOs cashless and paperless offices and considers the introduction of e-payment facility an important step in that direction. The vehicle users welcomed the decision but said the government should be more pro-active in ensuring that there were no middlemen at RTOs since usage of e-services depends on the computer literacy among the general public.
The recently introduced facility through which vehicle users can submit applications for driving license and get prior appointments to take learner’s license tests and driving tests has evoked a good response.
Source: Times of India
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