Residents Unaware of Basic Water Bill Rule
An average household that consumes 50 kilolitres of water (around 5,000 buckets) every two months and is charged R1,800, is paying R1,960 since January 2011. Till 2014, every year, the bill will go up by 10% of the amount paid in December. Delhi Jal Board (DJB), the city’s sole water utility, increased the water charges two-and-half times in January 2010, it also made a provision for an automatic 10% increase every year for the next four years.
Although the fine print of every bill sent since mentioned a calculation for this, most residents claim they were unaware of the basic rule. “There is a chart on the back of the bill that gives the new calculation but it doesn’t say in black and white that the water charges have gone up by 10%,” said a senior DJB official.
The resident welfare associations claim they are not aware of any such clause. “Such a clause has never been mentioned to us,” said Vijay Arora, member of Lajpat Nagar Resident Welfare Association (RWA). The DJB claims the information is on its website and can be easily accessed by the public. The officials also said the 2010 hike in water charges had come after five years.
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Howdy! This is my first visit to your blog! I feel residents should be more aware of the water bill norms than to face chaos in future.