RWA cannot be blamed for security lapses
Residents welfare associations cannot be blamed for security lapses because of carelessness of security guards in a colony
The South Delhi district forum said that if a resident receives injury due to the laxity of a security guard then it does not amount to “deficiency in service” on the part of the association which receives money from the resident for maintaining a safe and secure environment.
It gave its ruling while dismissing a man’s plea seeking Rs 1 lakh as compensation from the office-bearers of his colony’s RWA on the grounds that his son was injured by an outsider who entered the colony due to lax vigil by the security guards.
“Even if the guard on duty was somewhat careless in leaving the entrance gate of the colony unattended for some time, the respondents (office-bearers) cannot be blamed and no case of deficiency in service and unfair trade practice can be made against them,” the commission said.
Residents welfare associations cannot be blamed for security lapses because of carelessness of security guards in a colony-Delhi district consumer forum. The forum passed the decision on the complaint of Jai Gupta, a resident of DDA Flats at Sheikh Sarai in South Delhi. He alleged that he, as the member of the Flat Owners’ Association, was paying monthly subscription charges for the services of a security guard at the main gate and the association should pay for the lapses.
Gupta alleged that despite the collection of monthly subscription, the services were not proper. But the commission was not satisfied with his arguments and refused to grant him any relief.
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